Everyone knows that each team member should have a job description - it gives clarity on the responsibilities and tasks, and the KPIs and expectations of each role.  We can then monitor and measure performance and as the saying goes 'what gets measured gets done'.  But too many business owners fail to do the same for their

One of the top ways that Business Owners can free up time is to delegate effectively. Delegation doesn’t mean abdicating responsibility. Abdication looks like this: Issuing the task to anyone and forgetting about it Giving unclear or too little information Not asking if you were understood Not setting time-frames Not setting clear expectations, or

You’ve probably heard the expression, “The definition of insanity is doing the same thing over and over again and expecting a different result.” And yet, we see it year after year, business owners starting the new year without a plan or a destination in mind. If you’re a business owner it’s a common ailment

It’s one thing to learn how to cook, but the real lesson is in the process and the timing. When each of our teenagers turned 14 years of age, they were given the responsibility of cooking for the family one night a week.  (Memo to self - should have had seven children). What we're